Franchise Quality Audits & Inspections

It is essential for franchised companies to continually inspect, monitor and, evaluate their subsidiary operations. This process is necessary to ensure the highest level of quality, service and cleanliness is being achieved by all franchisees. To ensure your franchisees are complying with franchise agreements, standards and regulations, you need a comprehensive and efficient auditing system. CMO COMPLIANCE™, the Cost Reduction System, is the ideal solution for franchise inspections and performance assessments to ensure quality franchisee practices.

CMO COMPLIANCE™, the Cost Reduction System, is a handheld entirely paperless compliance management solution. Inspectors employ mobile devices and conduct all necessary data collection and auditing using the handheld solution. Data collected onsite can then be communicated to necessary locations via wireless connections. Automated reports create an efficient means to processing the audits without any re-entering of data manually. The standardized and comprehensive reports can then be easily compared with past reports or with other franchisee reports.

The following audits and inspections can be conducted using CMO COMPLIANCE™, the Cost Reduction System:

Performance assessments Customer service audits Food/product quality audits Food safety standards Health and safety audits Premise inspections Staff uniform standards Pre-opening inspections Standard operational procedures Book and record inspections Customer satisfaction surveys

We have clients who are managing quality via a handheld auditing system:

"The Food Services industry is heavily paper based, and our testing shows that using CMO COMPLIANCE™, the Cost Reduction System, results in an average time saving of 60% when auditing food services"

"we have been most impressed with not only the technology, but CMO personnels willingness to listen and incorporate our feedback to ensure the technology works perfectly for us"

                                                        - Robert Bylett, Just Consultancy, Food Services Australia